{"id":16012,"date":"2021-10-14T07:00:33","date_gmt":"2021-10-14T05:00:33","guid":{"rendered":"https:\/\/sacslab.com\/faq\/"},"modified":"2025-03-20T09:02:05","modified_gmt":"2025-03-20T08:02:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/sacslab.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Welcome to Our Frequently Asked Questions Section!<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t
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Here you will find answers to the most common questions about our products, services, and processes. We have created this space to help you quickly and easily access the information you need without waiting for a response from customer support.<\/p>

If you don\u2019t find the answer to your question, feel free to contact us \u2013 we\u2019ll be happy to assist you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to purchase goods without registration?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, the goods are available only to registered customers. Once your registration is approved by our company, purchasing will be fully enabled for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy should I register? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A registered customer who logs in using their company ID gains access to wholesale prices. Individuals shop at retail prices, but registration simplifies the purchasing process.<\/p>

Benefits of registration:<\/strong><\/p>

  • Ability to view order history and details<\/li>
  • Check the status of order processing<\/li>
  • Find out when your order was paid<\/li>
  • Download invoices<\/li>
  • The system remembers your details, so you don\u2019t need to re-enter them<\/li>
  • Repeat a previous order<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen will my order be delivered?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    We usually deliver goods within four days. However, this timeframe may vary depending on:<\/p>

    • the location,<\/li>
    • stock availability,<\/li>
    • the quantity of goods ordered.<\/li><\/ul>

      For cleaning equipment, delivery may take up to 7 business days. The exact delivery date will be specified in the order confirmation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I check if an item is in stock?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      If the requested product is out of stock, the system will not allow you to add it to the cart.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the delivery methods?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      We fulfil orders through logistics services. Depending on the location and specific agreements with the client, delivery of goods may also be handled by our company.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Which countries do you deliver your products to?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      We reliably deliver our products to countries in Central Europe.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pick up goods personally at your premises?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      We do not provide this option. All goods are delivered through logistics services.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to set up regular deliveries of cleaning products?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes, for registered customers, we accommodate requests for regular deliveries directly to their premises.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I find out what is happening with my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      You can track all your orders in the \u201cMy Account\u201d section under the \u201cOrders\u201d tab, or you can contact us by email or phone.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide service for cleaning equipment?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes, if you need to replace a part, please contact our sales department.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to provide regular cleaning services?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes, we also provide regular cleaning services for our clients to maintain the cleanliness of their premises and facilities.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Welcome to Our Frequently Asked Questions Section! Here you will find answers to the most common questions about our products, services, and processes. We have created this space to help you quickly and easily access the information you need without waiting for a response from customer support. 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