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SACSLAB.COM

Welcome to Our Frequently Asked Questions Section!

Here you will find answers to the most common questions about our products, services, and processes. We have created this space to help you quickly and easily access the information you need without waiting for a response from customer support.

If you don’t find the answer to your question, feel free to contact us – we’ll be happy to assist you!

No, the goods are available only to registered customers. Once your registration is approved by our company, purchasing will be fully enabled for you.

A registered customer who logs in using their company ID gains access to wholesale prices. Individuals shop at retail prices, but registration simplifies the purchasing process.

Benefits of registration:

  • Ability to view order history and details
  • Check the status of order processing
  • Find out when your order was paid
  • Download invoices
  • The system remembers your details, so you don’t need to re-enter them
  • Repeat a previous order

We usually deliver goods within four days. However, this timeframe may vary depending on:

  • the location,
  • stock availability,
  • the quantity of goods ordered.

For cleaning equipment, delivery may take up to 7 business days. The exact delivery date will be specified in the order confirmation.

If the requested product is out of stock, the system will not allow you to add it to the cart.

We fulfil orders through logistics services. Depending on the location and specific agreements with the client, delivery of goods may also be handled by our company.

We reliably deliver our products to countries in Central Europe.

We do not provide this option. All goods are delivered through logistics services.

Yes, for registered customers, we accommodate requests for regular deliveries directly to their premises.

You can track all your orders in the “My Account” section under the “Orders” tab, or you can contact us by email or phone.

Yes, if you need to replace a part, please contact our sales department.

Yes, we also provide regular cleaning services for our clients to maintain the cleanliness of their premises and facilities.

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